Blue Springs Optical

Yearly eye exam. I was admitted promptly after arrival. I was informed of my test options, and any additional costs associated with some of those options. They were kind, and professional.

I fell and bent up my glasses, just as my new prescription came in. They fixed the bent glasses and adjusted the new ones to fit well. I like the placement of the bifocal line!! Well, then I fell again and bent the new glasses. They quickly put them right. I'm using my cane almost always so am hoping for no more falls!! Staff are friendly and do their jobs very well!!

I had an amazing experience with Marvetah (sorry i butchered your name!) but she did a great job helping out to pick my glasses and everything! She hooked me up with my warranty and everything! I absolutely love this eye place!

I had an appointment here yesterday to get my glasses/contacts prescription's and was very happy with how kind and efficient everyone was. My appointment was at 2 and I was out of there by 2:35. The receptionist was friendly and welcoming, the ophthalmic assistant was training a new hire and they were both friendly and efficient as well. The ophthalmologist was amicable and quick. I've been to several other ophthalmology practices and have left irritated and flustered do to lackadaisical attitudes and pushy upselling for inhouse sold frames and contact lenses, and am happy to report that was not the case here. The assistant that printed off my prescriptions asked once and lightly if I was interested in their products and after I replied "No." (expecting to have to patiently reiterate myself soon) she instead gave me a kind and disarming smile. I was already convinced to become a repeat customer, but her kind approach and understanding acceptance made a big impact and guaranteed my return. I feel it seems a bit crazy to be so ecstatic about what should be considered the norm for customer service, but in todays world everyone is on guard, and this place stands above the rest. A big thank you to the entire team at Advanced EyeCare - Raytown!

The BEST staff I've ever encountered in my 30+ years of going to eye doctors! All of them were super friendly, personable, knowledgeable and fun! They also have newer equipment/technology which was cool! Excellent experience, will be my go to from here on out!!! THANK YOU!!!

Excellent customer service! Dr. Wilhelmus and her staff are friendly, professional and caring. I felt valued as a patient as my experience was smooth from the paperwork to the screening procedures. Highly recommend!

Highly recommend staff and provider. Everyone treats you as a trusted friend of the family as opposed to a $. Wish more places served customers with new school technology and old school customer service.

This place is fantastic! The staff/assistants are all so friendly. Dr. Harter is amazing, he is so knowledgeable and personable. He always takes the time to really listen to any concerns you have. My glasses have always arrived within 2 weeks and I've never had a problem with the lenses. The assistants always make sure they are fitted well and follow up to make sure I still like my new prescription/glasses.

I have been with this clinic for four years. I have been happy with service and atmosphere. Has been beautiful. They explain to you every step in the process. Thank you all from the receptionist to the optometrist. Thank you.

Love this place! I usually go to Americas Best but I had my first appointment here today and they actually took their time to get my vision in check, whereas Americas Best did not. Dr. Harter was very patient with me and found the best prescription for my eyes. I literally can see so much better now! Definitely going to keep coming back here.

Everyone was absolutely wonderful. Our optometrist was extremely through & she even got my husband into an ophthalmologist at a different office just so he could be treated quickly. Can't thank her enough!

10 out of 10! Very Friendly and professional staff! The staff was amazing from check in, to doctor visit, to picking out glasses! Very helpful and very informative! Totally recommend! Edit: 2025 just got out of my yearly visit and again I’m amazed at how kind and patient the staff has been. I had to bring my two kids and they were very kind and accommodating getting crayon and coloring books for them. So thankful for great doctor and staff! Thank you!

Dr. Pachy was so great and informative. She really helped explain what was going on with me and i will continue to come here. The other staff were nice and quick with getting me checked in and on my way.

My visit for my annual follow-up went extremely well as always. Staff members at the desk started with a greeting, and my doctor did his exams and all went well.

Extremely friendly staff who took the time to ensure that my glasses and contacts fit well and were comfortable. I appreciate the doctor taking the time to explain a few new options to improve my day to day vision and comfort--even taking the time to draw diagrams and explain the science behind it. Thanks!